rj77 Privacy Policy

1. Introduction & Scope

rj77 ("we," "us," "our," "rj77") operates the online casino and sports betting platform accessible at rj77.club (the "Platform"). This Privacy Policy describes how rj77 collects, processes, stores, and protects personal data about registered users ("you," "your," "User") in connection with your use of the Platform.

rj77 is committed to protecting the personal data of Filipino players in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the data protection guidelines issued by the National Privacy Commission (NPC). By registering on rj77 or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to all personal data collected via the rj77 Platform, including data collected through the website, customer support channels, and any promotional communications. It does not apply to third-party websites, payment processors, or game providers whose own privacy policies govern the data they independently collect.

2. Data We Collect

2.1 Data You Provide Directly

When you register for an rj77 account, we collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued Philippine ID details (e.g., SSS, PhilHealth, Passport, Driver's License);
• Contact Data: Philippine mobile number (in +63 format) and email address;
• Financial Data: Payment method details (GCash number, PayMaya account, bank account information for BPI, BDO, or Metrobank), transaction history, and deposit/withdrawal records denominated in PHP;
• Account Data: Username, encrypted password, account preferences, and responsible gaming settings;
• Communications Data: Records of your interactions with rj77 customer support, including live chat transcripts and email correspondence.

2.2 Data Collected Automatically

When you access the rj77 Platform, we automatically collect certain technical and usage data, including:

• Device Data: IP address, device type, operating system, browser type and version;
• Usage Data: Pages visited, games played, betting history, session duration, login timestamps, and navigation patterns;
• Location Data: General geographic location derived from your IP address (country/region level), used to verify eligibility.

2.3 Data from Third Parties

rj77 may receive personal data about you from third-party identity verification providers, payment processors (including GCash and PayMaya), and fraud prevention services where necessary to fulfill our legal and regulatory obligations.

3. How We Use Your Data

rj77 uses the personal data we collect for the following purposes:

rj77 does not use your personal data for purposes incompatible with those listed above without your prior consent.

4. Legal Basis for Processing

rj77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfil our obligations to you under the rj77 Terms & Conditions, including account management, payment processing, and game provision;
• Legal Obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, anti-money laundering legislation (AMLA), and the Data Privacy Act;
• Legitimate Interests: Processing for fraud prevention, platform security, and analytics, where our legitimate business interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, where you have given explicit, specific, and informed consent. You may withdraw this consent at any time.

5. Data Sharing & Disclosure

5.1 Internal Sharing

Your personal data is accessible only to rj77 personnel and systems that require it to perform their functions. Access is restricted on a need-to-know basis and is subject to confidentiality obligations.

5.2 Third-Party Service Providers

rj77 engages trusted third-party service providers to support Platform operations, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game software providers, cloud hosting services, and customer support technology providers. All such providers are contractually bound to process your data only in accordance with rj77's instructions and this Privacy Policy.

5.3 Regulatory Disclosure

rj77 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other competent Philippine authorities where required to do so by law, court order, or regulatory obligation.

5.4 No Sale of Personal Data

rj77 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes. Any sharing of data is limited to the purposes described in this Privacy Policy.

6. Cookies & Tracking Technologies

rj77 uses cookies and similar technologies (collectively, "Cookies") to operate, secure, and improve the Platform. The following categories of Cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These enable rj77 login sessions, security features, and payment processing. They cannot be disabled without impairing Platform functionality;
• Analytics Cookies: Used to understand how Filipino players navigate the Platform so rj77 can improve user experience. Data is aggregated and anonymised;
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming limits;
• Marketing Cookies: Used only with your consent to deliver relevant promotional content about rj77 games and offers.

You can control non-essential Cookies through your browser settings. Note that disabling certain Cookies may affect the functionality of the rj77 Platform, including the ability to maintain your login session.

7. Data Retention

rj77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:

• Account and financial records are retained for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering legislation;
• KYC documentation is retained for the period required by PAGCOR regulations;
• Customer support communications are retained for three (3) years from the date of the interaction;
• Marketing consent records are retained until consent is withdrawn and for one (1) year thereafter.

After the applicable retention period expires, rj77 will securely delete or anonymise your personal data.

8. Data Security

rj77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the rj77 Platform;
• Encrypted storage of sensitive data, including passwords (which are hashed and never stored in plain text) and payment method details;
• Two-factor authentication (2FA) via SMS to your Philippine mobile number;
• Role-based access controls limiting staff access to personal data;
• Regular security audits and penetration testing of Platform infrastructure;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC requirements.

In the event of a personal data breach that poses a risk to your rights and freedoms, rj77 will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by rj77:

• Right to be Informed: The right to be informed that your personal data is being collected and processed, and the purposes for which it is used;
• Right to Access: The right to obtain a copy of the personal data rj77 holds about you;
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected;
• Right to Erasure or Blocking: The right to request the deletion or blocking of your personal data where it is no longer necessary for the stated purpose or where processing is unlawful, subject to legal retention obligations;
• Right to Object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Damages: The right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.

To exercise any of these rights, please contact the rj77 Data Protection Officer at [email protected]. rj77 will respond to verified requests within thirty (30) days. rj77 may require identity verification before processing your request.

10. Children's Privacy

The rj77 Platform is strictly intended for persons who are 21 years of age or older. rj77 does not knowingly collect personal data from individuals under the age of 21. If rj77 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account closed. If you believe a minor has registered on rj77, please contact us immediately at [email protected].

11. International Data Transfers

Some of the third-party service providers used by rj77, including cloud hosting providers and game software providers, may process your personal data outside the Philippines. Where personal data is transferred internationally, rj77 ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act and the standards prescribed by the National Privacy Commission.

rj77 will not transfer your personal data to a country or organisation that does not provide an adequate level of protection for your rights as a data subject without your explicit consent or a lawful basis for such transfer.

12. Changes to This Privacy Policy

rj77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, rj77 will update the "Effective Date" at the top of this page and, where practicable, notify registered users via their registered Philippine mobile number or email address.

Your continued use of the rj77 Platform after any update constitutes your acceptance of the revised Privacy Policy. rj77 recommends reviewing this Policy periodically to stay informed about how your data is protected.

13. Contact & Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or rj77's data processing practices, please contact the rj77 Data Protection Officer (DPO):

Email: [email protected]

Live Chat: Available 24/7 on the rj77 Platform.

If you are not satisfied with rj77's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at the NPC's official offices or through the NPC's official channels.